| Welcome to Jensen Designs- gifts for your home & family - for your friends - for yourself! |
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Jensen Designs & Gifts |
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About
Us
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Shipping
Information
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Ordering
Information
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Product
Information
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About Us
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Vitabath
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Refunds
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Shipping Method
Most orders
ship within 48 business hours Monday - Friday Fed Ex Ground.
Fed Ex shipments are shipped and delivered Monday - Saturday excluding holidays.
Shipment dates are not guaranteed by Fed Ex or Jensen Designs & Gracies
Gifts.
During times
of extreme heat, we will use our best judgement when shipping your packages
to ensure the best possible condition of delivery.
*Shipment times do
not include the day your package leaves our store
International &
Non Contiguous States (AK, HI, PR) Orders
Our site charges a flat
rate per order depending on purchase price.
These shipping prices do not include International and Non Continguous States.
As we want to provide service for these clients, we offer to charge the actual
shipping charges.
You will have the option to ship either Fed Ex International or United States
Postal Service.
Fed Ex offers tracking information and insurance, but you may be subject to
additional charges issued by the Country being shipped to, which are not foreseeable
by us.
USPS has a minimal
charge for these options, but is usually much lower in overall cost.
After your order is received, we will package it and email to you our researched
delivery options.
You will then need to forward the additional shipping via paypal's send money
option.
Go to: https://www.paypal.com/ and select
the Send Money Tab at the top of the screen and follow the steps.
| 1. Select your times | ||
| Shop our store to find the items that you wish to purchase. Click Add to Cark to add that item to your cart. | ||
| 2. View Cart or Checkout | ||
| In the top right corner of your browser, select the View Cart button which will bring you to your Paypal Shopping Cart. This will bring up your shopping cart and it's contents for your review. | ||
| 3. Proceed to Checkout | ||
| When you select the checkout button, paypal with either recognize you as a current customer, prompt you to register, or process your payment as an unregistered user. Any options are fine. | ||
| 4. Payment & Address Information | ||
| Paypal will then prompt you to use your debit or credit card for payment and your shipping address. | ||
| 5. Review & Submit | ||
| You will then review your order with the shipping costs and submit your order for processing |
| Why we us Payapl? | ||
| We contract with Paypal to process all of our credit card payments to protect our customers. Paypal, which is owned by Ebay, is one of the biggest internet companies in the world and with that they have the resources to provide the safest online payment processing tool available. | ||
| Is Paypal Safe to Use? | ||
| PayPal protects your financial information with industry-leading security and fraud prevention systems.When you use PayPal, your financial information is not shared with the merchant (us). Once your payment is complete, you will be emailed a receipt for this transaction. Please visit www.paypal.com if you would like to learn more about paypal! | ||
| Better Business Bureau Privacy Certification | ||
| The information practices of PayPal, Inc. have been reviewed and meet the standards of the Better Business Bureau's BBBOnline Privacy Program. |
| 1. Phone Orders 507-357-6541 | ||
| We are happy to take your orders over the phone we accept Visa & MC credit cards over the phone. | ||
| Phone orders can either send us a check or money order or use the send money option via paypal | ||
| 2. Fax Order 507-357-2315 | ||
| We are happy to accept orders by fax. The same guidelines listed above for phone order apply to fax orders. | ||
| 3. Mail Order | ||
| We are
happy to accept orders by mail. The same guidelines listed above for phone
order apply to mail orders. Please make checks payable to: Jensen Designs, 24343 366th Street, Le Center, MN 56057 |
| All of out stock items are placed on backorder - you will be notified of the back order immediately with the option of a subsitution or to wait for your order to ship until the backordered item arrives in the store. | ||
| Backorders are usually shipped within 1-3 weeks. | ||
| If you need the part of your order which is ready to ship immediately and want the backordered product shipped seperatly, we will include an invoice for the actual shipping charges with the second order. |
| If we need to refund your order our policies are to mail you a check that same day. | ||
| We can
also refund via Paypal but they do charge a 5% fee on all refunds. We do not make any monies through these refunds. |
| We want
your shopping experience with us to be a good one! For your protection, we do not take returns on and Bath & Body products unless we made an error as these products can not be resold. For all other items that are safe to return, we will happily work with you on the return if made within 15 days for either a refund or store credit. We will pay the return shipping cost if the return is the result of an error we made or if the product is defective. If the item appears to be damaged in shipping, please save the original packaging and contact us so that we can have Fed Ex pick up the shipment and inspect it. |
| Hi Jeannie! Thanks for your e-mail. I just received your package yesterday in the mail, and have already arranged the potpourri in a wicker basket on my coffee table. Smells heavenly! Thank you for shipping my order so soon. Your prices are fabulous, so if I need any additional stuff, I'll be sure to let you know! I enjoy doing business with small family-owned businesses, so I am glad I found you guys. Thanks again! Jan |
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Thank
you so very much - I will be on the look-out for it - I know that she
will enjoy it ever so much. Thanks for going that extra mile for me.
Wishing you and yours a blessed Christmas and a Happy New Year.I am
looking forward to doing business with you! Holly
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Hi
Jeannie,I just wanted you to know that I received my order on Friday,
but I wasn't in the office Friday so I just opened the box today. |
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Hi
Jeannie thanks for all your trouble. Happy Holidays to you to. Patti
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I
wanted to let you know that I received the candles today and I am thrilled
with them!! Thank you so much! I really appriciate the extra effort!
Merry Christmas and Happy New Year! Kindly, Stephanie
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I
love your website, you have a very lovely family...Thank You, Patty
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Dear
Jeannie,Thank you for such fast delivery of the Yankee Candle Warmers.
I appreciate your quick service and will deal only with you from now
on and I will surely recommend you to others. Again ,,, thanks for the
great service. Angel wishes. Carol
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I
do appreciate your honesty and will keep you in mind on future orders
of similar items. Thanks, Perry
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Thank
you so much, Jeannie. I really appreciate your personal service! Rhonda
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Hi
Jeannie!Thank you so much for your e-mail! Talk about customer service,
it's so refreshing to hear from such a positive person!! Thank you.
Sorry it took so long for me to get back to you, we had quite the company
during Thanksgiving. I need to take another look at the web site to
decide what I want instead. You should hear back from me soon. Once
again Thank You so much! Merry Christmas, Rita
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Again,
thanks so much for contacting me about the status of my order. You certainly
have been a wonderful company to deal with! Heather
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No
problem Jeannie thank you very much for the clarifiaction. I hope you
have a wonderful holiday and much luck & fortune for your business.
With attentiveness such as you have displayed I will be a repeat customer.
Mary
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Hi
- I ordered from you before found you to have excellent service and
I was wondering if you have the new limited scents of maple sugar and
apple butter and if so how much are you charging for them.Look forward
to hearing from you. Sheila
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Thanks
so much for the quick and friendly reply! Bonnie
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Thank
you so much for all your help, I truly appreciate it! I will send out
a check today. Thanks again, I will definitely recommend your website
to anyone I know looking for these products! Thanks, Amy
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